Volunteer Role

Retail Shop Assistant Volunteers

Location: Chester-le-Street, Stanley and Consett - Various Times

Hours: Minimum of Four Hours Per Week

Team Leader: Shop Managers

Role Description

To work as part of the volunteer team  - receiving, sorting and preparing stock for sale.  Merchandising goods for sale, customer service on the shop floor and checkout, general housekeeping duties.

Key Responsibilities

Download Role Description: Retail Shop Assistant Volunteers

Skills & Experience

  • Excellent organisational skills

  • Accuracy and attention to detail

  • Good communication skills

  • Team player

  • Flexible approach to working

  • Strong interpersonal skills

  • Tact and diplomacy in dealing with a variety of situations

  • Self-awareness and able to use initiative

  • Good understanding of equality and diversity


Volunteering comes with a number of benefits:

  • Gain confidence

  • Make a difference

  • Meet people

  • Be part of a community

  • Learn new skills

  • Take on a challenge

  • Have fun

Throughout the year, Willow Burn also offers volunteers a number of benefits to say thank you for your dedication and to offer you the opportunity to steer your volunteer journey:

  • A bi-monthly volunteer bulletin

  • A quarterly Willow Burn Newsletter

  • A yearly volunteer survey

  • Two annual celebration events

  • 10% off in the Willow Burn Shops and a special volunteer menu in the Willows Café for all volunteers with your ID

  • The Volunteer Training Passport

Apply Online

If your interested in the role fill out our online form today or contact us if you have any questions.