Volunteer Role

Café Assistant Volunteers

Location: The Willows Café, Willow Burn Hospice, Lanchester

Hours: 9.30am - 3.00pm Availability on Tuesday, Thursday and Saturday and Bank Volunteer Shifts to cover holidays

Team Leader: Café Co-Ordinator & Cook

Role Description

The Willows Café is at the heart of the community and is a welcoming safe space for everyone to come and have a hot meal, meet people and find out what is going on in the local community. It is a friendly and bustling meeting place offering home-cooked food to generate income for Willow Burn Hospice.

The café is open, Tuesday to Saturday 10:00am – 2:30pm. We serve tasty home cooked food, with a varied menu of breakfasts, lunches, snacks, hot meals and drinks.

Key Responsibilities

Download Role Description: Café Assistant Volunteers

Skills & Experience

  • Excellent organisational skills

  • Willingness to complete Food Hygiene Level 2 and mandatory training

  • Accuracy and attention to detail

  • Good communication skills

  • Team player

  • Flexible approach to working

  • Strong interpersonal skills

  • Tact and diplomacy in dealing with a variety of situations

  • Self-awareness and able to use initiative

  • Good understanding of equality and diversity


Volunteering comes with a number of benefits:

  • Gain confidence

  • Make a difference

  • Meet people

  • Be part of a community

  • Learn new skills

  • Take on a challenge

  • Have fun

Throughout the year, Willow Burn also offers volunteers a number of benefits to say thank you for your dedication and to offer you the opportunity to steer your volunteer journey:

  • A bi-monthly volunteer bulletin

  • A quarterly Willow Burn Newsletter

  • A yearly volunteer survey

  • Two annual celebration events

  • 10% off in the Willow Burn Shops and a special volunteer menu in the Willows Café for all volunteers with your ID

  • The Volunteer Training Passport

Apply Online

If your interested in the role fill out our online form today or contact us if you have any questions.