About Us

Our Mission, Vision, Values & Strategic Priorities

Our Mission
To deliver hospice care of the highest standard to our patients and those important to them – now and in the future.

Our Vision
Treasuring lives through high quality, personalised, palliative & end of life care and bereavement support.

Our Values

Caring: We put care, compassion and dignity at the heart of everything we do.

Aspiring: We are passionate about delivering high quality, personalised services.

Responsible: We are a responsible organisation that people can trust.

Empowering: We support and enable people to make the choices that matter to them.

Our values are at the heart of every thing we do; anyone who works for or represents the Hospice, in any capacity, is expected to uphold and demonstrate our core values, contribute positively towards achieving our goal and strive to fulfil our mission within our charitable objectives.

Download: Mission, Vision, Values & Strategic Priorities

"Our values assist us in our development and growth, helping us to create the future we want patients and their families to experience at Willow Burn."

Your Stories


"The care is outstanding, the staff are wonderful. Nothing is a bother. I count myself blessed to be able to end my days in such a wonderful place."

"I cannot imagine a more caring & positive day - Lovely atmosphere, full of surprises!"

"Our family can never thank Willow Burn and the team enough for the amazing care and compassion our Mam received. We all take comfort in knowing Mam could not of been in a better place to spend her last days. For that we will be eternally grateful."

MCcrory Family

“How do I thank you all? Where do I begin?  The care, love and support you showed my beautiful sister and also to our whole family was incredible. You are a superb team and you should be very proud of every shift you work.  There aren’t enough words or big enough words to continue...so in the words of my sister...if the only prayer you say in your entire life is ‘thank you’ that’ll be enough.  Much love to you all ”

Thank you!

Anything is possible when you have the right people there to support you. Thank you.

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