Registered General Nurse – Bank

Job Title:

Registered General Nurse

Salary Scale:

£22,428 – £25,969



Reports to:

Head of Clinical Services



  • Work according to the NMC Code of Professional Conduct and relevant State Registered with Nursing & Midwifery Council
  • professional guidelines for a defined group of patients and take responsibility for:
  • Assessment, planning, implementation and evaluation of complex care packages in palliative care.
  • Understanding of NMC Code of Practice and requirements of it for own practice & behaviour.
  • Work in accordance with the Willow Burn Care Strategy and contribute towards
  • achieving its objectives.
  • Participate in Clinical Supervision as appropriate and to teach and act as
  • a facilitator/mentor/preceptor/ role model to less experienced staff.
  • Acting as a Named Nurse, to maintain accountability for assessing, planning,
  • Implementing and evaluating programmes of care within the framework of team nursing.
  • Co-ordinate the patients’ discharge arrangements in accordance with Policy.
  • Promote a patient focused approach to care in collaboration with all relevant
  • health professionals.
  • Responsible for completing patient documentation correctly and in a timely manner.
  • Accountable for maintaining a safe patient environment.
  • Assist in establishing and monitoring protocols/care pathways.
  • Ensure patient confidentiality.
  • Help maintain a suitable learning environment for staff and act as a facilitator in the supervision and teaching of less experienced staff.
  • Be responsible for developing and sustaining own knowledge, clinical skills
  • and professional awareness in accordance with revalidation requirements and to maintain a professional portfolio with evidence of reflective practice.
  • Contribute to annual appraisal/performance and be responsible for own
  • Personal Development Programme.
  • Participate in a programme of clinical supervision.
  • Assist in the development and implementation of nursing practice guidelines, standards and policies.
  • Assist in the training and development of Health Care assistants and complete assessors training as required.
  • Maintain an awareness of evidence-based practice.
  • Contribute to research and development programmes within the department.
  • Contribute to the setting and monitoring of measurable standards of care and be accountable for maintaining standards.
  • Maintain awareness of the national, professional and local quality issues
  • relevant to the delivery of nursing services, e.g. Clinical Governance.
  • Able to make clinical decisions in the patient’s best interest and ensure that they receive appropriate care and treatment.
  • Have some expertise in palliative care and to be willing to further any study in this area.
  • Able to work without direct contact and support of specialised medical personnel.
  • Diploma of Higher Education Health and Social Care / Registered Nurse
  • Statement of entry in the Professional register
  • Service user involvement and engagement and the role of Hospices in advocating for service users.
  • Understanding of service improvement approaches and continuous quality assurance.
  • Appreciation and skills in the delivery of rehabilitation and public health approaches in palliative care.
  • Experience and evidence of involvement in successful staff development.
  • Understanding of the range of stakeholders involved in the delivery and evaluation of service improvement.
  • Knowledge of key stakeholders and establishment of effective networks of agencies and communities of practice.
  • Understanding of local, regional and national policy drivers that impact on Hospice care and the delivery of quality services in palliative and end of life care.
  • Understanding of regulator’s requirements in relation to systems to ensure service user engagement, specifically CQC requirements for quality care delivery.


Specific tasks & duties:

  • Deliver the highest standards of nursing care to patients providing psychological and emotional support for care/families and the bereaved in an empathic manner, both at the time of death and afterwards through attendance at the monthly bereavement support service whilst ensuring that the nursing practice comply with nursing policies and procedures.
  • In the absence of the Clinical Lead take responsibility for patient care and the safety and security of the hospice and those within it.
  • Be responsible for assessing, planning, implementing and evaluating patients care needs including co-ordinating and monitoring the condition of patients along their care pathway for the dying and report any variance from the pathway.
  • In the absence of the Clinical Lead accept and prioritise referrals to the unit, co-ordinating admission arrangements
  • Actively participate in clinical supervision and reflective sessions to enhance and improve patient care.
  • Responsible for carrying out the appraisals and contact meetings for HCA’s
  • Responsible for engaging, coaching and mentoring students on placement, HCA’s and volunteers.
  • Provide nursing service to patients requiring nursing care who are accessing Day Hospice Services.
  • Responsible for the administration of medication as required and implement changes as per the Accountable Officer audit findings.
  • Accountable for engaging in clinical decision making with medical staff from a number of GP practises, out of hours GP services and Palliative Care Consultants
  • Contribute in regular clinical audits as per the clinical audit programme.
  • Act as an information resource to district nurses, patients, carers, volunteers and member of the public on complex and sensitive issues relating to palliative care.

Person specification:

  • Contributes to organisations values when making decisions
  • Pro-active problem solver who logically breaks down situations in order to draw reasonable conclusions from analysis.
  • Benchmark own work against approaches of other Hospices and External environment, striving towards model practices
  • Proven ability to identify and adapt external best practise that adds value to Willow Burn Hospice group.
  • Demonstrate a flexible attitude to change which supports the Willow Burn Hospice group in meeting existing and future needs.
  • Proven ability to organise and prioritise workload, meeting deadlines, and been able to work under pressure and handle tasks simultaneously.
  • Improve sustainability through own contribution towards continual review of procedures, processes and practices to embed a culture of continuous improvement.
  • Strives for innovative practise
  • Manage effective and productive relationships with new and existing stakeholders, resulting in confident and assured Executives.
  • To represent Willow Burn Hospice group at a local and regional level promoting services, contributing to initiatives and identifying new business opportunities whilst developing a network of contacts and partners.
  • Act corporately, promoting ‘one team’ principle in achieving individual and team objectives.
  • Collaborate within own area of responsibility, and the wider organisation, through the participation of committees, working groups, and other internal or external events as required.
  • Communicate positively and effectively
  • Demonstrate a ‘can do‘ attitude
  • Actively give and receive feedback in a constructive manner
  • Take personal autonomy and critically reflect in all actions undertaken


Experience and Qualifications:


  • Registered Health Care Practitioner. Degree or working towards. With evidence of post qualifying study in Palliative Care.
  • Clinical practice in Palliative and/or Hospice care
  • Staff development and professional progression
  • Patient safety and clinical governance
  • Commissioning and service redesign


  • Service improvement and practice development
  • Rehabilitation and public health approaches to palliative care
  • Staff development and professional progression