Events & Fundraising Volunteer

Role: Events and Fundraising Volunteer

Location: Various locations across Derwentside (event dependent)

Hours and Times: Flexible

Team Leader: Income Generation and Community Engagement Officer

Role Description

To support the fundraising team and other volunteers in the smooth-delivery of hospice led events. To assist in a variety of activities to increase or support the income taken at events.

Key Responsibilities

  • To communicate effectively with staff, volunteers, event guests and stakeholders ensuring the best possible experience for the attendees.
  • To use initiative and be proactive in supporting the event team, alongside following direct instruction from Event Leader.
  • To encourage a comfortable atmosphere with a confident, friendly demeanor.
  • Specific tasks will vary from event to event, however general duties may include: receiving guests and registering their arrival, running fundraising stalls such as selling raffle tickets or hosting a tombola (if you are not confident handling cash, please speak to the Event Leader prior), room dressing, distributing posters, handling donations and refreshments etc.
  • To maintain appropriate confidentiality at all times.
  • Ensure effective communication with all departments to ensure the needs of the organisation are the priority at all times
  • To act as an ambassador for Willow Burn within the local community and reflect the organisation in a positive light at all times

Skills, Experience & Abilities

  • Current clean driver’s license and motor insurance (preferable, though not essential).
  • Good communication skills
  • Energetic and enthusiastic
  • Team player
  • Strong interpersonal skills
  • Tact & diplomacy in dealing with a variety of situations
  • Self-awareness and able to use initiative
  • Caring and compassionate approach
  • Good understanding of equality and diversity

Benefits of Volunteering

Volunteering comes with a number of benefits:

  • Gain confidence
  • Make a difference
  • Meet people
  • Be part of a community
  • Learn new skills
  • Take on a challenge
  • Have fun

Throughout the year, Willow Burn also offers volunteers a number of benefits to say thank you for your dedication and to offer you the opportunity to steer your volunteer journey:

  • A monthly volunteer bulletin
  • A quarterly Willow Burn Newsletter
  • A yearly volunteer survey
  • Two annual celebration events
  • 10% off in the Willows Café for all volunteers with your ID
  • The Volunteer Training Passport

Next Step

For further information about this role please contact Rachel Todd, Marketing Communications Manager, T: 01207 529 224 or

Events & Fundraising Volunteer