Donation Collection Volunteer

Purpose of this Volunteer Role:

To work with staff, volunteers and local supporters to ensure the regular and safe collection of donations in the local community. Acting as an ambassador for when acting on Willow Burn’s behalf

Task Description:


    • Provide copies of up to date MOT and insurance certificates to the volunteer Services Manager


    • Register their vehicle as business use with their insurance provider to ensure the driver is covered in the event of any accident


    • Liaise with the Community Fundraising Team to arrange collections and drop offs


    • Ensure any collection tins are handed over with the security seal intact and only opened in the presence of a member of Willow Burn’s staff or volunteering team


    • Work with Community Fundraising Team to ensure all associated spreadsheets and paperwork are kept up to date


    • Any money collected out of business hours must be handled in line with the out of hours cash donation policy


    • Ensure effective communication with all departments to ensure the needs of the organisation are the priority at all times


    • To act as an ambassador for Willow Burn within the local community and reflect the organisation in a positive light at all times


Person Specification for Donation Collection Volunteer:


    • Current clean driver’s license and motor insurance.


    • Good communication skills


    • Team player


    • Good sense of humour


    • Strong interpersonal skills


    • Tact & diplomacy in dealing with a variety of situations


    • Self awareness and able to use initiative


    • Caring and compassionate approach


    • Good understanding of equality and diversity


Additional requirements:

To ensure in all circumstances that you represent Willow Burn in a positive light

Donation Collection Volunteer


  • Your information

  • How would you like to help?

    Let us know which types of role you are interested in by ticking one or more of the boxes below.
    Please note that roles are not always available in every area.
  • How much time can you offer us?

    Let us know which types of role you are interested in by ticking one or more of the boxes below.
    Please note that roles are not always available in every area.
  • Is there anything we need to know about you?

    Do you have any special requirements/health issues that may need specific provision or may restrict the type of volunteering you can do?
  • Please tell us about your skills and experience

    For example, how do your skills and experience fit the role description(s), do you use a computer, are you good at organising, do you enjoy speaking to groups?

    If you would like to, you can also use this space to tell us about a Willow Burn experience that you or your family have gone through and/ or what you wish to gain from volunteering.
  • Emergency Contact

    In an emergency who would you like us to contact?
  • Transport

  • Keeping in touch

  • The charity produces a regular e-newsletter to keep supporters up to date.

  • From time to time, the charity may wish to contact you about its fundraising activities.

  • How did you hear about us?

  • Criminal Disclosure

  • Referees

    Please provide contact details for two referees from people who can comment on your experience and your suitability to volunteer. Ideally these should be people you have worked for (either as a volunteer or an employee) and neither should be a relative.
  • Referee 1

  • Referee 2

  • Data protection

    Your personal details will be treated as confidential and kept for no longer than necessary. If you are accepted as a volunteer the information you have provided on this volunteer registration and monitoring information form will become part of your volunteer records which will be used to plan and record your practical involvement as a volunteer. Some of the information may be held on a computer database. During and after your volunteering we would like to send you details of our fundraising events, volunteering opportunities and keep you updated on Willow Burn activities. If you do not want to receive this information please write to Willow Burn Hospice at the address below.

    I certify that the information given on this form is correct and that should any false statements or omissions be made, a volunteer role may not be offered. Please read the declaration above and tick the following box to confirm you agree with this declaration.
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