Children and Young Person’s Bereavement Pathway Worker

Salary:  £22,000 – £24,000 (pro-rata) Dependent on experience

Hours: 22.5 per week. 12 month fixed term subject to further funding.

Base: Willow Burn Hospice, Howden Bank, Lanchester, Durham, DH7 0QS

Reports to: Lead Counsellor, Bereavement and Support Service

Job Purpose

Bereavement is an extremely distressing time, however, for a child or young person, this distress can be exacerbated due to a lack of understanding, knowledge or provision in the local community. To address these needs, the Children and Young Person’s Bereavement Pathway Worker, working alongside the Head of Willow Burn’s Bereavement Service and the Family Support Worker, will help shape Willow Burn’s future vision to enable a linked-up bereavement support service within the local area. As well as offering direct therapeutic support to children and young people, the Children and Young Person’s Bereavement Pathway Worker will build partnerships, and offer training, support and guidance to organisations and professionals from a range of services. These services include schools, children’s centres, GP practices, and voluntary sector agencies who have contact with children and young people who are affected by bereavement.

Scope: This is an exciting time to join the Willow Burn Bereavement Counselling Service as we have recently moved into our purpose built Family Support Wing, situated in our new hospice building. This role requires an individul who is receptive to change, versitile, and can function within a dynamic team. The team is dedicated to developing a therapeutic service of the highest quality for children and young people. Toward this end, we are keen to receive applications from those who have a passion for supporting children and young people through difficult times.

Key tasks

  • As a member of the Willow Burn Bereavement Counselling Service you will be key in developing an area-wide approach to understanding and addressing the needs of children and young people who are experiencing bereavement. Training, supporting, and capacity building, you will equip local practitioners to feel more confident in supporting children/young people suffering bereavement.
  • Work with relevant agencies across the area to create an integrated pathway for a child/young person experiencing bereavement, providing parents and professional (such as schools counsellors /teachers and youth workers) with clear guidelines about how to support children and young people who are using Willow Burn’s Bereavement Services.
  • Assess childrens and young peoples’ social, emotional, psychological, spiritual and practical needs in order to devise an appropriate and empathetic action plan.
  • Offer therapeutic support to children and young people, and along with the service lead and family support worker, recognise the need to seek support in more difficult and complex situations.
  • Develop partnerships geared towards offering a range of social and therapeutic interventions that normalise grief responses to minimise any disruption to the child or young person’s life. Ultimately, helping children and young people who have experienced bereavement feel less isolated.
  • Working as a key member of Willow Burn Hospice’s Bereavement Service you will help to ensure high quality service delivery to all clients, patients and service users in an ethical and effective manner in line with organisational and professional standards.
  • Be responsible for a caseload as defined in conjunction with and approved by the the head of service.
  • Maintain records to meet Hospice guidelines, professional standards, and standards set by statutory bodies.
  • Work collaboratively with other members of the Willow Burn Bereavement Service, and the Hospice team, external professionals and organisations to enable the best possible continuity and support for service users
  • Actively participate in service team meetings.
  • Attend both internal and external multi-professional meetings and build partnerships with external organisations, and to support the development of a high quality bereavement network.
  • To act as a representative and ambassador of Willow Burn, representing Willow Burn at external events from time to time to ensure a consistently high reputation for Willow Burn and to help maintain the hospice fundraising activity
  • Carry out the role in accordance with the law, Willow Burn’s values, vision and policy, and other relevant professional guidelines.
  • Engage in regular supervision, line management and appraisal in accordance with policy & professional guidelines.
  • Along with the the service lead and the family support worker, help to support volunteer members of the team.

This job description is intended as a guide to the principle duties and responsibilities of the post. It must not be regarded as precisely defining all duties and will be subject to amendment in the light of developing service needs and changes in policy.

Every employee has a duty of care to take reasonable care of themselves & others and to co-operate with management in meeting responsibilities under Statutory Acts. Any contravention of Willow Burn policies/procedures or managerial instruction may result in disciplinary action being taken.

This post is deemed to require a Disclosure check – Enhanced Level, with the Criminal Records Bureau. This is due to the fact the post has access to children and vulnerable adults. Further information on the Disclosure service is available from


Apply Today

To apply for this role, please contact: / 01207 529 224 for an Application pack.