Role: Chef

Location: Willow Burn Hospice, Lanchester

Salary: £9 – £9.20 p/h

Hours and Times: 20 – 25 hours per week plus holiday cover where applicable

Responsible to: Cafe Co-Ordinator

The Willows Café is the community café based at Willow Burn Hospice and we are looking for an enthusiastic, experienced cook to work with our Café Co-Ordinator and team of volunteers to develop it as a sustainable income stream.


The Job Role

  • Ensure the Café opens for the advertised hours and is run efficiently, safely and securely
  •  Ensure a high level of customer service and food and drink standards
  •  Prepare patient meals in accordance with requirements and menus
  • Manage, train and support our team of cafe volunteers
  • Ensure our Environmental Health practice and procedures are kept to a high standard

You can download the full job description at: Cook

Requirements of the post holder:


  • Experience as a cook and of working in a café
  • Excellent cooking skills
  • Ability to drive the commercial viability of the café
  • An interest in and passion for community work
  • A passion for good food and drink and excellent customer experience.
  • A friendly, supportive and approachable personality, with the ability to make people (volunteers and customers) feel valued and appreciated.
  • Good understanding of kitchens, food hygiene and cooking.
  • Ability to work with, train and support people of varying abilities and backgrounds.
  • Ability to manage well under pressure and juggle multiple tasks calmly and safely.
  • Ability to respond quickly to issues and to resolve problems.
  • Experience of coordinating projects and teams.
  • Good communication, numerical and time management skills.
  • Keen to develop themselves and learn new skills in order to fulfill the role.
  • Ability to follow instructions in order to ensure a safe, secure and enjoyable working environment and an excellent customer experience.


  • NVQ level 3 or equivalent in advanced food hygiene processes.
  • Experience of working in catering/commercial events
  • Experience of supporting, training and managing people.
  • Experience of supporting, training and managing volunteers.
  • Flexibility and an interest in developing in the role and taking on further hours and responsibility to suit the businesses needs.
  • Understanding of hospices and the environment in which they operated
  • Knowledge of working with different types of food preparation (eg puree, high protein)

Next Steps

To apply for this role, please send your CV to

Closing Date: Friday 18 September 2020 at midday
Interviews: WB 21 September 2020

For further information about this role please contact Rachel Todd T: 01207 529 224